Please reach us at if you cannot find an answer to your question.
CATTY is a new Haute Couture Fashion Brand based in Sydney, Australia.
CATTY products are 100% Handmade.
Each design is an exquisite piece in existence.
MET GALA.
MUSIC VIDEOS.
CONCERT.
THE DAY HE GOT DOWN ON ONE KNEE.
BIG Birthday.
BIG Events.
BIG Shows.
CATTY is available for online purchase.
We now offer the VIP service (Mini show-design preview prior to order) - Available in Sydney (CBD-close by)
Add the product into your cart and proceed to the check-out page.
An order contract will be sent to your email within 24 hours. Please review and sign the contract to allow us to proceed with preparing and shipping your order.
Or you can send us an email to catty.sydney@gmail.com to place an order.
Yes, we do. For clients outside Australia, please contact us via email for ordering details and assistance at catty.sydney@gmail.com
Payments for purchases on Catty.au can be made using a debit card, Visa, MasterCard, or Paypal.
All transactions conducted on the Catty.au website are highly secure.
Each bank utilizees its own authentication methods. For inquiries regarding your secure code, please contact your bank directly.
If you have any doubts or concerns, you can place your order by email catty.sydney@gmail.com. We are available to assist you from Monday to Sunday, between 10am to 9pm.
CATTY does not test any product on animals.
After your order is validated, it will be prepared within 72 hours.
To ensure a truly unique experience, we devote special attention to preparation of each order.
Every item is crafted with care and individual packaged in its presentation case, elegantly tied with silk ribbon. This presentation case is then carefully inserted into a protective box, ensuring anonymity during shipping.
Additionally, an authentication certificate will be included with your order, guaranteeing its authenticity and adding to the exclusivity of your purchase.
Yes - If the order status is still at In preparation (applies only to available designs).
No - If the order is for a personalized custom design.
No - If the order status is at Dispatched.
In preparation: the order has been validated and is being prepared.
Dispatched: the order has been shipped to the delivery address that you have provided when you placed your order online.
Certainly! Here's a refined version for fashion design with the special request:
To request our personalised fashion design service, please email your request to: catty.sydney@gmail.com.
1. Once your order for the Personalise Service is confirmed, we will collect information from you to finalise the design.
2. We will then proceed to order brand new materials for your design.
3. Our team will begin making the design.
4. A video and four photographs of the final design will be shared with you via email.
5. Your order will be dispatched within 48 hours after that.
Please note that this special personalised process will take from 1 to 2 months to complete.
The price is starting from $1500 AUD per design (Price includes : design, materials, production, and shipping).
When your order status is Dispatched.
Tracking number will be provided via email when your order status is Dispatched.
Your item/s will be dispatched within 72 hours after your order confirmed.
Domestic order: 1 to 10 working days.
International order: 5-15 working days.
DHL Express will be used.
Products purchased on the CATTY Boutique are non-returnable and non-exchangeable.
We take pride in providing thorough product descriptions for all our items.
To enhance your shopping experience, each product is accompanied by a comprehensive description. Furthermore, we offer a unique shopping experience by providing one video and four photographs (front, back, left side, right side) for each individual product. These visual aids will be shared with you via email prior to shipping your order, ensuring transparency and satisfaction with your purchase.
Each Catty Haute Couture design is a singular, bespoke creation, crafted exclusively for its wearer. Every detail is handcrafted with precision, ensuring unparalleled elegance, exclusivity, and exceptional quality. Every piece embodies between 400 and 1,500 hours of meticulous artisanal work, using carefully sourced, high-quality materials from around the world.
By making a purchase from us, you agree to the following terms and conditions:
1. Payment: All payments must be made in full at the time of purchase.
2. Returns or exchange: products purchased on the CATTY Boutique are non-returnable and non-exchangeable.
3. Quality: We ensure the highest quality of our products, but minor variations may occur due to the nature of the materials and handcrafted processes.
4. Copyright: All designs, images, and content on our website are protected by copyright and may not be used without permission.
5. Taxes: The price is included applicable Australian taxes (GST) for orders within New South Wales. For international orders, taxes and duties may vary depending on your country of residence and will be calculated and added separately at checkout or via the payment link.For overseas order please contact catty.sydney@gmail.com
By proceeding with your purchase, you acknowledge that you have read, understood, and agreed to these terms and conditions.
Thank you for your understanding and cooperation.
CATTY.
Australian Business Number (ABN):
50 293 985 872
Privacy Policy for CATTY Haute Couture Fashion Brand:
At CATTY, we understand the importance of privacy and are committed to protecting the confidentiality and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data in accordance with the laws of Australia, particularly in New South Wales (NSW).
Collection of Personal Information
We collect personal information directly from you when you interact with us, make a purchase, or subscribe to our services. This information may include your name, contact details, payment information, and other details relevant to our services.
Use of Personal Information
We use the personal information we collect for purposes relating to the provision of our products and services, including processing orders, managing customer accounts, providing customer support, and communicating with you about our products, services, and promotions.
Disclosure of Personal Information
We may disclose your personal information to third parties that provide services to us, such as payment processors, delivery services, and marketing platforms. These third parties are required to maintain the confidentiality of your information and are restricted from using it for any other purpose.
Security of Personal Information
We take reasonable measures to safeguard the personal information we collect and protect it from unauthorised access, disclosure, alteration, or destruction. This includes using encryption, secure networks, and access controls to protect your data.
Access and Control of Personal Information
You have the right to access, correct, or delete the personal information we hold about you. You may also choose to opt out of receiving marketing communications from us at any time by following the instructions provided in the communication.
Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to enhance your experience on our website, personalise content, and analyse user behaviour. You can manage your cookie preferences through your browser settings.
International Data Transfers
We may transfer your personal information to countries outside of Australia for processing and storage. When this occurs, we will take steps to ensure that your information is protected in accordance with applicable privacy laws.
Children's Privacy
Our products and services are not directed at children under the age of 13, and we do not knowingly collect personal information from individuals in this age group.
Updates to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes and seek your consent if required by law.
Contact Us
If you have any questions or concerns about our Privacy Policy or the way we handle your personal information, please contact us using the information provided on our website.
Effective Date
This Privacy Policy is effective as of 24th February 2024 and applies to all personal information collected by CATTY.
Thank you for taking the time to review our Privacy Policy. We are dedicated to maintaining your trust and confidence when entrusting us with your personal information.